Was very pleased with the service I received. They were at my place exactly when they said they would, the technician was knowledgeable and professional as well as easy to talk to. Price was close to what was quoted over email and the phone. I was told once they saw the area rugs price may change and why. I felt they did a great job. There was very little smell and my family didn’t even know it happened at the end of the day. The rugs looked awesome! Will use them again when I need them.